Customer Service Representative
Lederman Bail Bonds Lederman Bail Bonds Waterloo, IA Waterloo, IA Full-time Full-time $17.
25 - $20.
78 an hour $17.
25 - $20.
78 an hour 3 days ago 3 days ago 3 days ago Full time - Customer Service Associate position is being added to our busy Waterloo bail bond office.
Working hours are Wednesday through Sunday 3p-11p including holidays as needed.
BASIC RESPONSIBILITIES Provide professional, courteous customer service Respond to client requests for service, providing information, entering information into company computer system.
Communicate with clients about their case and look up court information.
Build and develop relationships with clients.
Possess the ability to multi-task and prioritize duties.
Timely communication to clients.
Follow up with clients to ensure all information and paperwork has been submitted.
Communicate effectively while soliciting additional business.
Communicate with Manager to assess the needs of the client.
Performs other duties, tasks, or responsibilities as assigned.
QUALIFICATIONS Excellent customer service and interpersonal skills Excellent time management and organizational skills Detail oriented Strong work ethic and trustworthy Excellent verbal and written communication skills Ability to collect, track, and analyze data Ability to adapt and problem solve when under pressure or faced with adversity Assertiveness and confidence Ability to talk on the phone and enter client information into company database at the same time.
Knowledge of MS Office (Word, Excel, Outlook) and internet - Must have the ability to pass a state criminal background check as required by the Iowa Insurance Division.
WORKING CONDITIONS This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk and/or hear.
This is largely a sedentary role; however, the ability to walk to the jail facilities is required and employee would need to possess a valid driver's license.
Submit resume for immediate consideration.
Job Type:
Full-time Pay:
$17.
25 - $20.
78 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Evening shift Weekly day range:
Every weekend Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
25 - $20.
78 an hour $17.
25 - $20.
78 an hour 3 days ago 3 days ago 3 days ago Full time - Customer Service Associate position is being added to our busy Waterloo bail bond office.
Working hours are Wednesday through Sunday 3p-11p including holidays as needed.
BASIC RESPONSIBILITIES Provide professional, courteous customer service Respond to client requests for service, providing information, entering information into company computer system.
Communicate with clients about their case and look up court information.
Build and develop relationships with clients.
Possess the ability to multi-task and prioritize duties.
Timely communication to clients.
Follow up with clients to ensure all information and paperwork has been submitted.
Communicate effectively while soliciting additional business.
Communicate with Manager to assess the needs of the client.
Performs other duties, tasks, or responsibilities as assigned.
QUALIFICATIONS Excellent customer service and interpersonal skills Excellent time management and organizational skills Detail oriented Strong work ethic and trustworthy Excellent verbal and written communication skills Ability to collect, track, and analyze data Ability to adapt and problem solve when under pressure or faced with adversity Assertiveness and confidence Ability to talk on the phone and enter client information into company database at the same time.
Knowledge of MS Office (Word, Excel, Outlook) and internet - Must have the ability to pass a state criminal background check as required by the Iowa Insurance Division.
WORKING CONDITIONS This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk and/or hear.
This is largely a sedentary role; however, the ability to walk to the jail facilities is required and employee would need to possess a valid driver's license.
Submit resume for immediate consideration.
Job Type:
Full-time Pay:
$17.
25 - $20.
78 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Evening shift Weekly day range:
Every weekend Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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