Customer Service Specialist
3.
4 Waterloo, IA Waterloo, IA Estimated:
$39K - $49.
4K a year Estimated:
$39K - $49.
4K a year Location:
Evansdale Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients.
Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers.
Assists patients and referral sources through intake process and insurance verification.
Ensures regulatory requirements are met.
Applies suggestive selling principles when customers want to purchase cash sale items.
Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated.
Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance.
Communicates patients' needs to appropriate disciplines within the care team.
Assesses patients for safety including environmental safety when making home deliveries while on call.
Requirements:
0-2 years HME (HomeMedicalEquipment)experience preferred.
Valid IA driver's license and an acceptable Motor Vehicle Report (MVR).
High language, high math, high reasoning ability.
Personal computer, 10-key calculator, Microsoft Office, database software.
Ability to work with diverse groups of people.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Waterloo, IA Waterloo, IA Estimated:
$39K - $49.
4K a year Estimated:
$39K - $49.
4K a year Location:
Evansdale Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients.
Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers.
Assists patients and referral sources through intake process and insurance verification.
Ensures regulatory requirements are met.
Applies suggestive selling principles when customers want to purchase cash sale items.
Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated.
Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance.
Communicates patients' needs to appropriate disciplines within the care team.
Assesses patients for safety including environmental safety when making home deliveries while on call.
Requirements:
0-2 years HME (HomeMedicalEquipment)experience preferred.
Valid IA driver's license and an acceptable Motor Vehicle Report (MVR).
High language, high math, high reasoning ability.
Personal computer, 10-key calculator, Microsoft Office, database software.
Ability to work with diverse groups of people.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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