Assistant Account Manager

Company Name:
ABM Industries
Job Description :
Assists Account Manager of a given account and oversees the supervisors and is responsible for the ABM operations at a specific site. Work with any customer issues as well as employee relations issues. This is a salaried-exempt position and requires extended and varied work hours.
Tour various buildings in portfolio daily for inspection, tenant contact and follow-up.
Direct and supervise scheduling of work load adjustment with the Supervisor, Foremen utility crew and janitors.
Inventory consumable goods (towels, tissue, etc. perform written inspection of designated work stations nightly.
Oversee janitor personnel in working methods and procedures.
Follow up on all completed work assignments and return completed assignment to the originator.
Check on prescribed schedules and follow-through on schedules.
Personnel -- be aware of the fundamentals of good personnel management and ensure building is in compliance with all State and Federal guidelines as well as ABM policies.
Supervision -- carry out disciplinary action as needed. Train subordinates as needed.
Staffing -- Make sure proper staffing levels are maintained. Dispatch route personnel for replacement work or special assignment as necessary.
Ensure payroll processes are compliant with ABM procedures and FLSA guidelines.
Perform all other duties as assigned by Account Manager or other ABM Management.
Four year degree or experience in equivalence. Training in the cleaning industry or building management field is preferred.
Job Knowledge/Experience:
Previous cleaning experience desired but not required. Previous 2-3 years supervisory experience required.
Valid State driver''s license.
Language/Communication Requirements:
Must be able to read, write and speak English. Must possess good interpersonal skills.
Writing Skills:
Must be able to write basic business documents in English.
Job duties or responsibilities may be modified as needed to reflect changing priorities and/or work conditions with ABM.
EOE : Salaried
Branch/Location Code: JAN-Des Moines (50411)
Location: Waterloo IA US 50701
Division: ABM Janitorial
Job Type: Full Time Regular
Career Level: Manager (Manager/Supervisor of Staff)
Exemption: Exempt
Education: Bachelor''s Degree
Shift/Hours: Second Shift (Afternoon)

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